Refunds & Rules

1. Online Transactions

This website may direct visitors to third-party platforms for donations, fundraiser participation, event registration, or merchandise. Any transaction completed on those platforms is governed by the applicable third-party platform policies.

2. DonorTIX, BashTIX & Other Third-Party Platforms

Some donations, fundraisers, raffles, event pages, or other supporter activities may be handled through third-party services such as DonorTIX or BashTIX. In those cases, the third-party platform’s terms, payment rules, and refund policies will apply to the transaction.

3. Donations

Donations are generally considered voluntary and non-refundable. If you believe a donation was made in error, please contact us as soon as possible and we will review the request.

4. Event & Fundraiser Rules

Event-specific rules, timing, winner announcements, conduct expectations, and safety guidance will be shared on the applicable event page, fundraiser listing, social media post, or event materials. Please follow posted instructions and staff direction.

5. Contact

Questions about an online listing or event can be directed to [email protected].